Privacy Policy
Table of Contents
Introduction
This Privacy Policy describes how Marina Stavropol, a Psychiatrist and Psychotherapist ("we," "our," or "our service") collects, uses, and protects your personal information when using our psychology and psychotherapy services. As mental health professionals, we respect your privacy and are committed to protecting personal information in accordance with applicable laws, including the General Data Protection Regulation (GDPR) and professional ethical standards.
Information Collection
We collect personal information in the following cases:
- Basic personal information (name, age, gender)
- Contact information (email address, phone number, address)
- Mental health information, medical and psychological history relevant to psychological therapy (in accordance with medical confidentiality standards)
- Technical information (IP address, browser type, pages visited) to improve service
Information Usage
We use your personal information for the following purposes:
- Providing clinical psychology and psychotherapy services (CBT, family counseling, individual therapy)
- Communicating with you about appointments, treatment tracking, and post-therapeutic support
- Improving the quality of our services and continuous professional development
- Fulfilling legal, regulatory, and professional ethical obligations
Information Sharing
We do not sell, rent, or transfer your personal information to third parties, except when: (1) we have your explicit consent; (2) it is necessary to provide medical services (e.g., consultation with other medical specialists with your consent); (3) it is required by law; or (4) to protect our rights, property, or safety or the safety of others.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All confidential information is encrypted and stored in secure environments. Access to your information is limited to authorized personnel who need this information to provide services to you.
Data Retention
We store your personal information only as long as necessary to provide services to you and fulfill legal obligations. Typically, therapy records are stored for 7 years after the last consultation, in accordance with legal requirements for medical professionals. After this period, information is securely deleted.
Your Rights
In accordance with GDPR, you have the following rights regarding your personal information:
- Right to access personal information we store about you
- Right to correct inaccurate or incomplete information
- Right to request deletion of personal information under certain circumstances
- Right to receive information in a structured format and transfer it to another service provider
- Right to object to processing of personal information under certain circumstances
Therapy Confidentiality
As a Psychiatrist and Psychotherapist, I adhere to the fundamental principle of therapeutic confidentiality. All information discussed during therapy sessions is strictly confidential and will not be disclosed without your explicit consent, except when there is an immediate risk of harm to you or others, or when law requires disclosure. Therapy records are stored under maximum security conditions, and access is limited to authorized personnel only.
Policy Changes
We reserve the right to periodically update this Privacy Policy. We will notify you of any significant changes by publishing the new policy on our website or through other means of communication. We recommend that you periodically review this policy to stay informed about how we protect your information.
Contact
If you have questions about this Privacy Policy or how we process your personal information, please contact us:
Marina Stavropol - Psychiatrist and Psychotherapist
Email: [email protected]
Phone: +373 68 975 541
Address: Chisinau, Republic of Moldova
License: Psychiatrist and Psychotherapist